How to Configure Network Settings for your TiVo

Article ID: #1076

Setup and Install » General Information

Do this first

If you are going to use a wireless connection, you must connect a compatible wireless adapter to your box. For instructions, go to How to connect a TiVo box to your home network .

Once you make the physical connections necessary to connect your box to the network, click one of these links to learn how to configure settings that allow the box to communicate with your network.

Connecting to a network using a wireless connection

Connecting to a network using a wired connection

Configuring a static IP

 

 


Connecting to a network using a wireless connection

 

You can choose network settings during Guided Setup or at any time after Guided Setup is complete.

To connect your TiVo box to your wireless network:

  1. If the box is in Guided Setup, follow the prompts until you see the TiVo Service Connection screen and then select Internet (via broadband access & home network).

If the box has completed Guided Setup, go to TiVo Central and select Messages & Settings > Settings > Network . Select Change network settings if the box is already using a network connection.

  1. If you have not yet connected a network adapter, follow the prompts to choose a network connection type and insert the network adapter. When you are finished the box displays the Wireless Network Name screen.

If you have already connected a wireless adapter, the box will detect it and go immediately to the Wireless Network Name screen.

  1. Highlight the name of your network and press SELECT.

 

If your router has been set up to keep it from broadcasting the network name (SSID), you will not see your network name in this list. Highlight Enter network name, press SELECT, and then follow the on-screen instructions to manually enter your network name and choose the type of wireless security the network is using.

 

  1. When prompted, enter the password for your wireless network.

If the password is in hexadecimal format (WEP passwords often are), press INFO to display the hexadecimal keyboard and then enter the password.

 

  1. When you are finished, highlight Done entering network password and press SELECT. The box attempts to access your network. If the router was set up to give out IP addresses automatically (most routers are), and the connection is successful, the box displays Network setup complete.

If you needed to enter the router name because the router does not broadcast its SSID, or if the router is not set up to give out an IP address (that is, it is not a DHCP server), the box prompts you to choose where to get an IP address (network address) for the box:

 

  1. Choose Get automatically from DHCP server. If the router was set up to give out IP addresses automatically, and the connection is successful, the box displays Network setup complete.

If your box fails to connect to your network, you will be prompted to change your network settings. Make sure your network password and other network settings are correct. If the box still cannot connect, go to General network troubleshooting tips  .

NOTELet me specify a static IP address is available if you want to assign a static IP to your TiVo box. For more information about this type of setup, go to Configuring a static IP  .

 

Connecting to a network using a wired connection      

You can choose network settings during Guided Setup or at any time after Guided Setup is complete.

To connect your TiVo box using a wired connection:

  1. If the box is in Guided Setup, follow the prompts until you see the TiVo Service Connection screen and then select Internet (via broadband access & home network).

If the box has completed Guided Setup, go to TiVo Central and select Messages & Settings > Settings > Network. Select Change network settings if the box is already using a network connection.

  1. If you have not yet connected an Ethernet cable to your box, follow the prompt to choose a network connection type and then follow the instructions to insert the network cable or adapter. When you are finished, select OK, I’ve hooked up an Ethernet connection.

If you already established an Ethernet connection, the box will detect it and go immediately to the IP Address screen.

 

 

  1. Choose Get automatically from DHCP server. If the router was set is set up to give out IP addresses automatically, and the connection is successful, the box displays Network setup complete.

If your box fails to connect to your network, you will be prompted to change your network settings. Make sure your network password and other network settings are correct. If the TiVo box still cannot connect, go to   General network troubleshooting tips  .

NOTELet me specify a static IP address is available if you want to assign a static IP to your box. For more information about this type of setup, go to Configuring a static IP  .


Configuring a static IP 

Most networks are set up to have the router automatically assign IP addresses to each device on the network. This ensures that each device has a unique IP address without the need to track these addresses. The TiVo software does allow you to give your box a static IP address, however.

IMPORTANT: If your router is giving out IP addresses automatically, you must choose a static IP address that is not in the range of the DHCP server. You can find this range by logging in to your router.

To configure a static IP address on your TiVo box:

  1. If you are connecting the box to a wireless network, begin by following the instructions in Connecting to a wireless network  , above. If you are connecting the box to a wired network, begin by following the instructions in Connecting to a wired network   above. 
  2. When you see the IP Address screen, select Let me specify a static IP address. The Static IP Setup screen appears. It lists the following information, which you will need to configure your static IP address.
  3. The IP address must be a unique address on your network.

  4. The Subnet Mask and Gateway address should be the same as the ones assigned to other devices on your network.

  5. The DNS address(es) should also be the same as the ones assigned to other devices on your network. Most ISPs give you at least 2 DNS addresses for redundancy. TiVo software will allow you to enter up to 3 DNS addresses.

To find the network settings on a Mac computer from the Dock, click the System Preferences icon and then the Network Icon.

To find the network settings on a Windows-compatible PC, from the Start menu, select Run and enter cmd. In the window that opens type ipconfig/all.

  1. Press SELECT. The Enter IP address screen appears.

2. Enter a static IP address for the TiVo box. This address must be unique on your network.  

  • The first three sets of numbers of the address (192.168.1 in the illustration above, for example) must be the same as the first three sets in the IP address of your computer.

  • The lst number should be unique on your home network.


For example, if you assign a static IP address of 192.168.1.25 to the box, all other devices on the network must have an IP address that starts with 192.168.1, but only the IP address of the box can end in 25.

Based on the static IP address you entered, the box searches for a router on your network with the corresponding default address. If the router is found, the box displays the following screen:

 

  1. If these addresses match the ones assigned to your computer, select Yes, use these addresses. Your network setup is complete.

  2. If these addresses are NOT correct, select No, let me specify specific addresses.

  3. Follow the prompts to enter the same Subnet Mask and Gateway address as those that are assigned to your computer.

  4. Enter a Primary DNS server address. (See step 2 for instructions on how to find this address.)  If you have multiple DNS Server addresses, enter the first one in the list. 

  5. The next screen asks if you want to enter another DNS address. If you have multiple DNS servers, follow the prompts to enter up to 3 DNS server addresses; otherwise, select No.

The box attempts to connect to your network. If the connection is successful, the box displays Network setup complete.

If your box fails to connect to the network, you will be prompted to change your network settings. Make sure your network password and other
network settings are correct. If the box still cannot connect, go to General network troubleshooting tips  .

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