Scheduled Maintenance

There is currently no Scheduled Maintenance taking place.

Service Issues

Quickflix not available

The Quickflix service is currently not available on TiVo.


TiVo US, along with Hybrid TV Operations, are investigating logs and diagnostics provided by some affected devices.


For billing or content enquiries, please contact Quickflix directly here: https://help.quickflix.co.nz/hc/en-us/requests/new


Genie Remote Scheduling errors

We are currently investigating an issue with TiVo Genie, affecting all recording requests.


TiVo US, along with Hybrid TV Operations, are continuing to investigate reported issues with the TiVo Genie remote scheduling service.


We appreciate your patience at this time.