Contact Us
Visit My Account for all your account needs – TiVo ® media device activations, update your contact information, activate the Home Networking Package, find your Media Access Key, and more!
Need more information on your TiVo features? Check out What is TiVo? for a quick walk-through of your TiVo media device’s great features and functions. If you are still unable to solve your TiVo problem, friendly TiVo technicians are standing by to assist you with any questions, issues, or difficulties you may be experiencing.
Trained TiVo technicians are standing by to take your call. Please have your TiVo service number ready, found online on your My Account Dashboard or on the back of your TiVo media device.
Support will be available from
7am - 9pm (Mon - Fri)
11am - 7.30pm (Sat -Sun) NZT
Have an Enquiry?
Contact our friendly Customer Support Team here! Our TiVo technicians are available to assist you with any product or service concerns you may have at the following hours:
Support will be available from
7am - 9pm (Mon - Fri)
11am - 7.30pm (Sat -Sun) NZT