How do I install TiVo Desktop 2.8 on my PC?

Article ID: #1036


IMPORTANT NOTE: After activating your TiVo and completing the guided set-up, it takes up to 24 hours to receive your Media Access Key. Until you receive this key on your device you will not be able to utilise the Home Networking Package features. To see if the Media Access Key – select Messages and Settings> Account & System Information > Media Access KeyCurrently the Home Networking Package is only available to PC users.  It is not currently compatible with the Mac.

 

Please first ensure that your PC meets the Minimum System Requirements for TiVo Desktop 2.8.

Step 1
Log in to the My Account web site at www.mytivo.co.nz/myaccount using the e-mail address and password chosen when you activated your TiVo service, and write down your 10-digit Media Access Key and 26-character Desktop Plus Key (displayed on your My Account Dashboard).

Step 2
On the left hand pane of My Account, select “Home Networking Package” and follow the instructions to download TiVo Desktop 2.8 for PC.

Step 3
Run the downloaded installation package and follow the prompts to complete the installation.

Step 4
When you run TiVo Desktop for the first time, you will be prompted for your Desktop Plus Key and Media Access Key (Refer to step 1 for information on obtaining these keys).

Step 5
Please restart your TiVo media device and PC.

NOTE: TiVo Desktop may not function properly until devices have been restarted.

You are now ready to begin using TiVo Desktop 2.8!

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