How do I setup my Logitech Harmony 350 remote to drive my TiVo?

Article ID: #1108

Remotes & Cables » Troubleshooting Information

The Logitech Harmony 350 remote is the authorised TiVo remote alternative, it has been tested as working properly with the AU and NZ TiVo media devices.

To setup your new Logitech Harmony 350 remote, please follow these steps:

1. Follow the provided Logitech instructions for installing remote batteries and connecting the remote to your computer.
2. Once your computer is connected to your computer, navigate in your Internet browser to
3. You will be prompted to download and install the MyHarmony desktop software.
4. Once your MyHarmony desktop software is installed, open the application. You will be prompted to either create a new, or login to your existing MyHarmony account.
5. Follow the onscreen prompts to proceed with setup.
6. When asked to enter your device information, enter “TiVo” in the manufacturer field provided – an auto-suggest selection will appear.
7. Enter your TiVo’s model number in the field provided. You can find the your TiVo’s model number on the rear panel or by navigating to TiVo Central > Messages & Settings > Account & System Information > System Information.
8. You should be presented with your TiVo DVR as a selectable option. Select the TiVo device and click “Done”.
9. You will now be presented with options for setting your device button options.
10. Once complete, your Harmony remote will be ready to use with your TiVo

Now that you’ve completed setup, check out “How do I use my Logitech Harmony 350 remote with my TiVo device?” and “Program extra buttons on your Logitech Harmony 350 remote” for more ways to get the most out of your new remote.

For further Logitech remote troubleshooting or instructions, we suggest contacting Logitech directly:

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