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<title>Welcome to the TiVo Support Site - The five questions posted most recently:</title>
<description>TiVo Support</description>
<link>http://support.mytivo.co.nz</link>	<item>
		<title><![CDATA[How to set-up Auto-Transfers]]></title>
		<description><![CDATA[<p>
<em>Note: Make sure you have upgraded to TiVo Desktop Plus using the Desktop Plus Key, included with your Home Networking Package.</em>
</p>
<p>
<strong>Step 1</strong><br />
Under TiVo Desktop Plus, navigate to File &gt; Preferences
</p>
<p>
<strong>Step 2</strong><br />
Under "Portable Devices" select "Convert with use for my:" and choose your portable device then click OK.
</p>
<p>
<strong>Step 3</strong><br />
Click "Pick Recordings to Transfer".
</p>
<p>
<strong>Step 4</strong><br />
Select desired show and click "Auto-Transfer this Series".
</p>
<p>
<strong>Step 5</strong><br />
Read the Transfer Warning dialogue for Digital Rights Management information, and click "I Agree" if you agree to abide by the terms of this transfer.
</p>
<p>
<strong>Step 6</strong><br />
From the "Auto-transfer This Series" dialogue, next to "Keep At Most", select the number of episodes you would like to keep at any one time.
</p>
<p>
<strong>Step 7</strong><br />
Click on the "Create Auto-Transfer" button to save these settings. Your episodes will begin transferring shortly. 
</p>
<p>
 
</p>
<p>
You can review your existing auto-transfers at anytime by clicking on the Auto-Transfers button at the top of your Now Playing List screen.
</p>
<p>
Your selected shows will now automatically transfer to your PC and convert for use with your portable device. Most portable devices will then allow you to set up an auto-sync so that when you connect the device. For further details please consult your device vendor’s website.
</p>
<p>
If you don’t want to convert your recordings for use on a portable device, just skip steps 1 and 2!<br />
</p>
<p>
 
</p>
<p>
<strong>IMPORTANT NOTE:</strong> This feature requires the Home Networking Package, an accessory available from the Online Shop (http://shop.mytivo.co.nz/). After activating your Home Networking Package to your account, and completing the guided set-up on your TiVo, it takes up to 24 hours to receive your Media Access Key. Until you receive this key on your device you will not be able to utilise the Home Networking Package features. To see if the Media Access Key – select Messages and Settings&gt; Account &amp; System Information &gt; Media Access Key
</p>
<p>
The Home Networking Package is sold separately. Please observe copyright laws.  
</p>
]]></description>
		<link>http://support.mytivo.co.nz/index.php?action=artikel&amp;cat=18&amp;id=53&amp;artlang=en</link>
		<pubDate>Thu, 03 May 2012 02:06:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[How do I view photos from my PC on my TiVo?]]></title>
		<description><![CDATA[<p>
<strong>Step 1</strong>
</p>
<p>
Open TiVo Desktop and select the “Share Music, Photos &amp; Videos” on the left-hand pane.
</p>
<p>
<strong>Step 2</strong><br />
Click on the “Photos” tab.
</p>
<p>
<strong>Step 3<br />
</strong>Click on “Add Photos” and select a photo folder to stream to your device.
</p>
<p>
<strong>Step 4</strong><br />
On your TiVo, navigate to TiVo Central &gt; Music, Photos &amp; Showcases &gt; Photos on [YOUR PC].
</p>
<p>
<strong>Step 5<br />
</strong>Use the Play, Pause, and directional arrows to control your photo playback.
</p>
<p>
 
</p>
<p>
<strong>IMPORTANT NOTE:</strong> This feature requires the Home Networking Package, an accessory available from the Online Shop (http://shop.mytivo.co.nz/). After activating your Home Networking Package to your account, and completing the guided set-up on your TiVo, it takes up to 24 hours to receive your Media Access Key. Until you receive this key on your device you will not be able to utilise the Home Networking Package features. To see if the Media Access Key – select Messages and Settings&gt; Account &amp; System Information &gt; Media Access Key
</p>
<p>
The Home Networking Package is sold separately. Please observe copyright laws.  
</p>
]]></description>
		<link>http://support.mytivo.co.nz/index.php?action=artikel&amp;cat=18&amp;id=51&amp;artlang=en</link>
		<pubDate>Thu, 03 May 2012 02:06:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[How do I stream music from my PC to my TiVo?]]></title>
		<description><![CDATA[<p>
To stream your MP3 music library from your PC on your home network to your TiVo® media device, you must have the Home Networking Package enabled and the TiVo Desktop 2.8 for New Zealand installed.
</p>
<p>
<br />
<strong>Publishing music with TiVo Desktop</strong>
</p>
<p>
Publishing your music means making MP3 files available over your home network to your TiVo® media device. Published music does not use any of your TiVo® media device&#39;s recording space. To publish a playlist or folder of music:
</p>
<p>
<strong>Step 1</strong><br />
Open TiVo Desktop and select the “Share Music, Photos &amp; Videos” on the left-hand pane.
</p>
<p>
<strong>Step 2<br />
</strong>Click the “Music” tab, then click the “Add Music” button. 
</p>
<p>
<strong>Step 3</strong><br />
Navigate to the folder containing the playlist or folder of music you want to publish. When you select a folder, any MP3 files within that folder are listed in the right frame of the “Add Music” window. 
</p>
<p>
<strong>Step 4<br />
</strong>To publish a whole folder of music, select the folder and click “Add”. To publish individual MP3 files, select them from the list on the right, then click “Add”. 
</p>
<p>
<em>Please note: TiVo Desktop works with music in the MP3 format, and with playlists in the following formats used by common PC music players: M3U, PLS, ASX and B4S. TiVo Desktop will not publish AAC or songs purchased through iTunes.</em>
</p>
<p>
<strong>Streaming music on your TiVo® media device</strong>
</p>
<p>
To listen to music on the TiVo® media device: 
</p>
<p>
<strong>Step 1</strong><br />
Go to TiVo Central &gt; Music, Photos, &amp; Showcases.
</p>
<p>
<strong>Step 2</strong><br />
Select your music on your computer. (Your selection may vary depending on how your computer is named.)
</p>
<p>
<strong>Step 3</strong><br />
You will see any playlists or folders that you have published. Highlight one and press PLAY on your remote control. In a few seconds, music starts playing. After the first song ends, the second song in the playlist or folder begins. 
</p>
<p>
<strong>Step 4</strong><br />
Use the remote control to pause, play, fast forward and rewind. Use the numerical pad on the remote control to skip to other songs. 
</p>
<p>
<strong>Observe copyright laws. </strong><br />
<em>We are not responsible for and do not warrant the use, behaviour or performance of third-party software or devices.</em>
</p>
<p>
 
</p>
<p>
<strong>IMPORTANT NOTE:</strong> This feature requires the Home Networking Package, an accessory available from the Online Shop (http://shop.mytivo.co.nz/). After activating your Home Networking Package to your account, and completing the guided set-up on your TiVo, it takes up to 24 hours to receive your Media Access Key. Until you receive this key on your device you will not be able to utilise the Home Networking Package features. To see if the Media Access Key – select Messages and Settings&gt; Account &amp; System Information &gt; Media Access Key
</p>
<p>
The Home Networking Package is sold separately. Please observe copyright laws.  
</p>
]]></description>
		<link>http://support.mytivo.co.nz/index.php?action=artikel&amp;cat=18&amp;id=50&amp;artlang=en</link>
		<pubDate>Thu, 03 May 2012 02:06:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[How do I transfer home videos from my PC to my TiVo?
]]></title>
		<description><![CDATA[<p>
Your PC must be turned on with TiVo Desktop 2.8 running
</p>
<p>
<strong>Step 1</strong><br />
On your PC, open My Documents &gt; My TiVo Recordings.
</p>
<p>
<em>NOTE: You can change the location of this folder under File &gt; Preferences.</em>
</p>
<p>
<strong>Step 2<br />
</strong>Copy the home videos you wish to transfer to your TiVo into the My TiVo Recordings folder.
</p>
<p>
Supported files include:
</p>
<ul>
	<li>Windows Media Video (.wmv)</li>
	<li>QuickTime Movie (.mov)</li>
	<li>MPEG-4/H.264 (.mp4, .m4v, .mp4v)</li>
	<li>MPEG-2 (.mpg, .mpeg, .mpe, .mp2, .mp2v, .mpv2)</li>
	<li>DivX and Xvid (.avi, .divx)</li>
</ul>
<p>
<strong>Step 3</strong><br />
These will now display in your TiVo Desktop’s Now Playing List.
</p>
<p>
<strong>Step 4<br />
</strong>On your TiVo, navigate to TiVo Central &gt; Now Playing List.
</p>
<p>
<strong>Step 5</strong><br />
Scroll down to the bottom of the list and select your “Now Playing on [YOUR PC]”.
</p>
<p>
<strong>Step 6<br />
</strong>Select the video you wish to transfer and follow the screen prompts to begin the transfer.
</p>
<p>
<strong>Step 7</strong><br />
While the video is transferring, a blue light will be lit on your TiVo media device.
</p>
<p>
<strong>Step 8<br />
</strong>Once the blue light turns off, the video has finished transferring. You can find the transferred video in your TiVo Now Playing List. 
</p>
<p>
<em>NOTE: Video can be played whilst transferring but network speed limitations may cause video to pause.</em>
</p>
<p>
<em>NOTE: Your TiVo media device will only transfer one file at a time; additional files will be queued for transfer later.</em>
</p>
<p>
 
</p>
<p>
<strong>IMPORTANT NOTE:</strong> This feature requires the Home Networking Package, an accessory available from the Online Shop (http://shop.mytivo.co.nz/). After activating your Home Networking Package to your account, and completing the guided set-up on your TiVo, it takes up to 24 hours to receive your Media Access Key. Until you receive this key on your device you will not be able to utilise the Home Networking Package features. To see if the Media Access Key – select Messages and Settings&gt; Account &amp; System Information &gt; Media Access Key
</p>
<p>
The Home Networking Package is sold separately. Please observe copyright laws.  
</p>
]]></description>
		<link>http://support.mytivo.co.nz/index.php?action=artikel&amp;cat=18&amp;id=49&amp;artlang=en</link>
		<pubDate>Thu, 03 May 2012 02:06:00 GMT</pubDate>
	</item>
	<item>
		<title><![CDATA[How do I transfer shows from my TiVo® to my PC?]]></title>
		<description><![CDATA[<p>
You can transfer recorded TV shows from your TiVo® media device to your PC so you can watch your favourites on your PC or laptop.
</p>
<p>
Before you begin, make sure that you have Home Networking Package enabled, you have the TiVo Desktop 2.8 software for New Zealand installed on your PC, and that your TiVo® media devices are connected to your home network. 
</p>
<ul>
	<li>If you have not yet enabled the Home Networking Package, enable it now at <a href="http://www.mytivo.co.nz/myaccount">www.mytivo.co.nz/myaccount</a>.</li>
	<li>If you have not yet installed TiVo Desktop 2.8 New Zealand version, download it now at <a href="http://www.mytivo.co.nz/myaccount">www.mytivo.co.nz/myaccount</a>.</li>
	<li>If you have not yet connected your TiVo® media devices to your home network, please do this now.</li>
	<li>After installing TiVo Desktop for the first time, reboot both your computer and your TiVo® media device to ensure they connect properly.</li>
</ul>
<p>
<strong>Transferring shows to your PC<br />
</strong>If you record a show on your TiVo® media device, you can play it back on your PC or laptop. Here&#39;s how. 
</p>
<p>
<strong>Step 1<br />
</strong>On your PC, launch TiVo Desktop 2.8. 
</p>
<p>
<strong>Step 2</strong><br />
Click on “Pick Recordings to Transfer”. A window showing your TiVo® media device&#39;s Now Playing list appears. If you have more than one TiVo® media device in your home network, their names appear in a pull-down list. Select the TiVo® media device that has the recording you want to transfer. 
</p>
<p>
<em>NOTE:   symbols mean that you cannot transfer this program due to copyright protection.</em> 
</p>
<p>
<strong>Step 3</strong><br />
Highlight any title in the list to see more information about the show – the same show information you have on your TiVo® media device. 
</p>
<p>
<strong>Step 4</strong><br />
Check the box next to the title of the show (or shows) you want to transfer. 
</p>
<p>
<strong>Step 5<br />
</strong>Click on “Start Transfer”. That&#39;s it! While transferring recordings, TiVo Desktop displays the status and the time remaining. Click on “Transfer Status” to view details of transfers in progress. Transfer times vary, but may be as long as the show&#39;s duration (i.e. up to one hour for a one-hour show) to complete the transfer. 
</p>
<p>
<strong>Setting up auto-transfers<br />
</strong>If the show is part of a series, the “Auto-Transfer this Series” button will be made available. Click this button, and TiVo Desktop will transfer each episode automatically as soon as it&#39;s available on your TiVo® media device&#39;s Now Playing List. 
</p>
<p>
<strong>Watching recordings on your PC<br />
</strong>To watch recordings that you have transferred to your PC, open the TiVo Desktop’s Now Playing list by clicking on the “TiVo Recordings” button. The Now Playing list displays a list of all of the recordings that have been transferred to your PC. To watch a recording, select any title from the list – even one that&#39;s still transferring - and click PLAY in the remote control. Your PC&#39;s default media player (in most cases, Windows Media Player) starts automatically. Refer to your media player&#39;s instructions for more about playing recordings. 
</p>
<p>
<strong>Observe copyright laws. <br />
</strong><em>We are not responsible for and do not warrant the use, behaviour or performance of third-party software or devices.</em>
</p>
<p>
 
</p>
<p>
<strong>IMPORTANT NOTE:</strong> This feature requires the Home Networking Package, an accessory available from the Online Shop (http://shop.mytivo.co.nz/). After activating your Home Networking Package to your account, and completing the guided set-up on your TiVo, it takes up to 24 hours to receive your Media Access Key. Until you receive this key on your device you will not be able to utilise the Home Networking Package features. To see if the Media Access Key – select Messages and Settings&gt; Account &amp; System Information &gt; Media Access Key
</p>
<p>
The Home Networking Package is sold separately. Please observe copyright laws.  
</p>
]]></description>
		<link>http://support.mytivo.co.nz/index.php?action=artikel&amp;cat=18&amp;id=46&amp;artlang=en</link>
		<pubDate>Thu, 03 May 2012 02:05:00 GMT</pubDate>
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