How to get TiVo Support
Support Articles
Browse our extensive library of support articles built around questions from users like you for quick fixes to common problems.
Contact Support
Please phone 0800 My TiVo to speak to a New Zealand TiVo Support Representative.
0800 My TiVo(0800 69 8486)
- How do I install TiVo Desktop 2.8 on my PC?
- Can I activate my TiVo® media device more than once?
- How do you activate your TiVo® service?
- The features of your TiVo® media device.
- My TiVo® restarts when I view the System Information screen
- CASPA On-Demand Billing & Setup FAQs
- The Last Call Status says “Pending Restart”.
- CASPA On-Demand Billing Support FAQs
- How often your TiVo® media device connects to the TiVo® service?
- The TiVo® service connection failed while expanding, preparing, loading or indexing.