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Troubleshooting, Tips & FAQs
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Contact our friendly Customer Support Team here! Our TiVo technicians are available to assist you with any product or service concerns you may have at the following hours:
Support will be available from
7am - 9pm (Mon - Fri)
11am - 7.30pm (Sat -Sun & Public Holidays) NZT
- How do I install TiVo Desktop 2.8 on my PC?
- Can I activate my TiVo® media device more than once?
- The Last Call Status says “Pending Restart”.
- CASPA On-Demand Billing Support FAQs
- CASPA On-Demand Billing & Setup FAQs
- The features of your TiVo® media device.
- How do you activate your TiVo® service?
- My TiVo® restarts when I view the System Information screen
- How often your TiVo® media device connects to the TiVo® service?
- The TiVo® service connection failed while expanding, preparing, loading or indexing.